WSUS 3.0 SP2 + Windows 2008 x64 Bit + IIS7 not working

dear team,

we have wsus 3.0 sp2 installed on windows 2008 x 64 bit. wsus working fine before since last 22 days clients not reporting. not single client reporting. tried unintall wsus, didn't remove database , reinstalled wsus same database. din't help. not able download wuident.cab file on server , on clients. seems iis problem, not able figure out. checked authentication , all. enabled windows authentication, no luck.  tried posible things whihc know, can please help?? in advance...

i getting following error on clients in windowsupdate.log.

2009-10-05 12:00:17:009  976 2804 au #############
2009-10-05 12:00:17:009  976 2804 au ## start ##  au: search updates
2009-10-05 12:00:17:009  976 2804 au #########
2009-10-05 12:00:17:009  976 2804 au <<## submitted ## au: search updates [callid = {d5a41a49-af2b-4d90-b3b8-ecd2d59509f2}]
2009-10-05 12:00:17:009  976 2408 agent *************
2009-10-05 12:00:17:009  976 2408 agent ** start **  agent: finding updates [callerid = automaticupdates]
2009-10-05 12:00:17:009  976 2408 agent *********
2009-10-05 12:00:17:009  976 2408 agent   * online = yes; ignore download priority = no
2009-10-05 12:00:17:009  976 2408 agent   * criteria = "ishidden=0 , isinstalled=0 , deploymentaction='installation' , isassigned=1 or ishidden=0 , ispresent=1 , deploymentaction='uninstallation' , isassigned=1 or ishidden=0 , isinstalled=1 , deploymentaction='installation' , isassigned=1 , rebootrequired=1 or ishidden=0 , isinstalled=0 , deploymentaction='uninstallation' , isassigned=1 , rebootrequired=1"
2009-10-05 12:00:17:009  976 2408 agent   * serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7}
2009-10-05 12:00:17:009  976 2408 agent   * search scope = {machine}
2009-10-05 12:00:17:009  976 2408 misc validating signature c:\windows\softwaredistribution\selfupdate\default\wuident.cab:
2009-10-05 12:00:17:040  976 2408 misc  microsoft signed: yes
2009-10-05 12:00:17:337  976 2408 misc warning: winhttp: sendrequesttoserverforfileinformation failed 0x801901f7
2009-10-05 12:00:17:337  976 2408 misc warning: winhttp: shouldfilebedownloaded failed 0x801901f7
2009-10-05 12:00:17:446  976 2408 misc warning: winhttp: sendrequesttoserverforfileinformation failed 0x801901f7
2009-10-05 12:00:17:446  976 2408 misc warning: winhttp: shouldfilebedownloaded failed 0x801901f7
2009-10-05 12:00:17:540  976 2408 misc warning: winhttp: sendrequesttoserverforfileinformation failed 0x801901f7
2009-10-05 12:00:17:540  976 2408 misc warning: winhttp: shouldfilebedownloaded failed 0x801901f7
2009-10-05 12:00:17:587  976 2408 misc warning: winhttp: sendrequesttoserverforfileinformation failed 0x801901f7
2009-10-05 12:00:17:587  976 2408 misc warning: winhttp: shouldfilebedownloaded failed 0x801901f7
2009-10-05 12:00:17:587  976 2408 misc warning: downloadfileinternal failed http://<server>/selfupdate/wuident.cab: error 0x801901f7
2009-10-05 12:00:17:587  976 2408 setup fatal: isupdaterequired failed error 0x80244022
2009-10-05 12:00:17:587  976 2408 setup warning: selfupdate: default service: isupdaterequired failed: 0x80244022
2009-10-05 12:00:17:587  976 2408 setup warning: selfupdate: default service: isupdaterequired failed, error = 0x80244022
2009-10-05 12:00:17:587  976 2408 agent   * warning: skipping scan, self-update check returned 0x80244022
2009-10-05 12:00:21:868  976 2408 agent   * warning: exit code = 0x80244022
2009-10-05 12:00:21:868  976 2408 agent *********
2009-10-05 12:00:21:868  976 2408 agent **  end  **  agent: finding updates [callerid = automaticupdates]
2009-10-05 12:00:21:868  976 2408 agent *************
2009-10-05 12:00:21:868  976 2408 agent warning: wu client failed searching update error 0x80244022
2009-10-05 12:00:21:868  976 1018 au >>##  resumed  ## au: search updates [callid = {d5a41a49-af2b-4d90-b3b8-ecd2d59509f2}]
2009-10-05 12:00:21:868  976 1018 au   # warning: search callback failed, result = 0x80244022
2009-10-05 12:00:21:868  976 1018 au   # warning: failed find updates error code 80244022
2009-10-05 12:00:21:868  976 1018 au #########
2009-10-05 12:00:21:868  976 1018 au ##  end  ##  au: search updates [callid = {d5a41a49-af2b-4d90-b3b8-ecd2d59509f2}]
2009-10-05 12:00:21:868  976 1018 au #############
2009-10-05 12:00:21:868  976 1018 au au setting next detection timeout 2009-10-05 16:00:21
2009-10-05 12:00:22:587  976 2408 report report event: {8a42d781-7c6b-48ab-82b5-c2976ae3ec13} 2009-10-05 12:00:17:587+0100 1 148 101 {d67661eb-2423-451d-bf5d-13199e37df28} 0 80244022 selfupdate failure software synchronization windows update client failed detect error 0x80244022.
2009-10-05 12:09:51:990  976 2408 pt warning: cached cookie has expired or new pid available
2009-10-05 12:09:51:990  976 2408 pt initializing simple targeting cookie, clientid = 4af42e38-18c8-4e22-9629-c5ec8c6ee86b, target group = itaction uk, dns name = hawk.ukhq.itaction.net
2009-10-05 12:09:51:990  976 2408 pt   server url = http://<server>/simpleauthwebservice/simpleauth.asmx
2009-10-05 12:09:52:771  976 2408 report uploading 1 events using cached cookie, reporting url = http://<server>/reportingwebservice/reportingwebservice.asmx
2009-10-05 12:09:52:786  976 2408 report reporter uploaded 1 events.

finally able edit iis. after also, no luck.. can checked??

well, repeat statement 2 days ago -- modification *never* problem, , we've confirmed point.

what did suggest, 2 days ago, which has not yet been responded to, this:

>> have confirmed iis7 configured support wsus?
>> please refer appropriate paragraphs of section configuring iis in wsus deployment guide
>> to confirm have configured iis7.


now, think know part of answer question. base installation of windows server 2003 / iis 7, conformant installation guidelines in wsus deployment guide, install 22 modules, , interestingly enough, 1 of modules not installed default "customerrormodule", modification instructions designed ensure removed in scenario had been installed. in post above, have xx modules listed, of following not required wsus, , not specified in deployment guide inclusion.


> <add name="staticcompressionmodule" lockitem="true" />
> <add name="directorylistingmodule" lockitem="true" />
> <add name="httpredirectionmodule" lockitem="true" />
> <add name="serversideincludemodule" lockitem="true" />
> <add name="certificatemappingauthenticationmodule" lockitem="true" />
> <add name="urlauthorizationmodule" lockitem="true" />
> <add name="basicauthenticationmodule" lockitem="true" />
> <add name="digestauthenticationmodule" lockitem="true" />
> <add name="iiscertificatemappingauthenticationmodule" lockitem="true" />
> <add name="iprestrictionmodule" lockitem="true" />
> <add name="customloggingmodule" lockitem="true" />
> <add name="customerrormodule" lockitem="true" />
> <add name="failedrequeststracingmodule" lockitem="true" />
> <add name="cgimodule" lockitem="true" />
> <add name="fastcgimodule" lockitem="true" />

of particular interest here modules such directorylistingmodule, httpredirectionmodule, serversideincludemodule, digestauthenticationmodule, cgimodule, , fatcgimodule, used anything, suggest either else installed, or picked thought might need, , never referred product documentation determine did need.

so... extending benefit of the doubt...  what else installed on windows server 2008 system accounts these modules being enabled?

---

lawrence garvin, m.s., mcitp:ea, mcdba
principal/cto, onsite technology solutions, houston, texas
microsoft mvp - software distribution (2005-2009)
mvp profile: http://mvp.support.microsoft.com/profile/lawrence.garvin
blog: http://onsitechsolutions.spaces.live.com

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