incorrect function

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recently reinstalled win 2k , when try access data cd "incorrect function" message. factory cds installing programs work fine. data cds written on pc.  have 2 burners , have same problem on each. suggestions?

hello geno1224,

as stated "factory cds installing programs work fine", problem may occur if cd recording program roxio easy cd creator installed on computer, , if version of cd recording program incompatible windows 2000.

to resolve issue, suggest contact cd burner software company upgrade new version supported in windows 2000.

you can refer kb article 315350:
error message when access cd drive or dvd drive after upgrade windows xp: "incorrect function"
http://support.microsoft.com/default.aspx?scid=kb;en-us;315350

for information how contact roxio, click appropriate article number in following list view article in microsoft knowledge base:
65416  (http://support.microsoft.com/kb/65416/ ) hardware , software vendor contact information, a-k

60781  (http://support.microsoft.com/kb/60781/ ) hardware , software vendor contact information, l-p

60782  (http://support.microsoft.com/kb/60782/ ) hardware , software vendor contact information, q-z

best regards,
wilson jia
this posting provided "as is" no warranties, , confers no rights.


Windows Server  >  Windows Server General Forum



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