Win2008 Backup Failure: Volume Shadow copy operation failed for backup volumes with following error code '2155348129'

i recently performed clean install of win2008 x32 , have been trying several days windows backup program work on system drive c: (hardware raid 5 - intel embedded server raid ii on s5000pslsas 3- 146gb 15k drives. updated drivers/bios intel before install).

i have removable sata drive (500gb) windows backup program cleared backups. later assigned drive x: see being placed on drive (e.g. x:\windowsimagebackup\apicella\backup 2008-08-18 015309).

these things work using backup once option:

1) backing 100gb ide drive b: - no errors. data appears on x:

2) backup 100gb separate raid array d: (i have 2 separate raid arrays on machine) - no errors. data appears on x:

3) problem: everytime chose backup c: error message: backup started @ '8/18/2008 1:55:08 am' failed volume shadow copy operation failed backup volumes following error code '2155348129'. please rerun backup once issue resolved.

event viewer:
- system
  - provider
   [ name]  microsoft-windows-backup
   [ guid]  {1db28f2e-8f80-4027-8c5a-a11f7f10f62d}
   eventid 521
   version 0
   level 2
   task 0
   opcode 0
   keywords 0x8000000000000000
  - timecreated
   [ systemtime]  2008-08-18t01:55:12.764z
   eventrecordid 962
   correlation
  - execution
   [ processid]  3032
   [ threadid]  3852
   channel application
   computer apicella
  - security
   [ userid]  s-1-5-18

- eventdata 
  backuptime 2008-08-18t01:55:08.427z
  errorcode 2155348129
  errormessage %%2155348129

i have turned on shadow copying both drives c: , x:.

any suggestions?

- pete

hello pete,

 

based on error code , experience, known issue when using window server backup feature backup system partition created oem tools.

 

you can find first partition oem partition if run "diskpart" in command line, "select disk 0" , "list part".

 

as know, system partition should marked active windows server backup can read information there. however, when create partition , install operating system oem tools (ex. intel embedded server raid ii) , oem partition created , marked active. cause backup failure. same issue saw in windows vista, poses huge problem in windows server 2008. not break full backups, system state backups.

 

currently, there no hotfix or official workaround issue.

 

you may try following steps manually change active partition and check if issue re-occur.
 

steps:

 

please open disk management console, find , locate "server manager\storage\disk management" , see partition has been marked active volume. if active volume different volume in install operating system, try changing active volume volume containing operating system using following commands:
 
1.open command prompt administrator.
2.run diskpart.
3.at diskpart> prompt type "list disk" (without quotations), see disks listed there
4.at diskpart> prompt type "list volume", see volume volume containing operating system
5.at diskpart> prompt type "select disk 0" <enter>.
6.at diskpart> prompt type "select volume 2" <enter> (i assume volume 2 volume containing operating system).
7.at diskpart> prompt type "active" <enter>.

 

please note: since changing active partition may cause potential problem or result in unbootable system, highly suggested contact manufacturer , work them change active partition. because oem partition may contain useful information (including drivers) boot system.

 

thank understanding , cooperation.

---

david shen - msft

Windows Server  >  File Services and Storage