"An Unexpected Error occured" While opening links from office 2010 Word document on windows 8.1
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we on windows environment below -
server -
- win2k8 std r2,
- sql 2008,
- sp 2010 foundation sp2
client -
- win 8.1 64 bit os,
- browser - ie 11
- ms office - 2010 - 14.0.4763.1000
problem -
while opening links word document(ctrl+click) , error message "an unexpected error had occured". , link not opened.
using client using remote desktop.
any ideas on this?
does microsoft provided fixes this?
server -
- win2k8 std r2,
- sql 2008,
- sp 2010 foundation sp2
client -
- win 8.1 64 bit os,
- browser - ie 11
- ms office - 2010 - 14.0.4763.1000
problem -
while opening links word document(ctrl+click) , error message "an unexpected error had occured". , link not opened.
using client using remote desktop.
any ideas on this?
does microsoft provided fixes this?
shwetank
hi,
have tried hyperlinks in other office programs outlook , powerpoint? work well?
you may need run the fix in kb below:
http://support.microsoft.com/kb/310049/en-us
you can try steps in section "let me fix myself". although kb written outlook, may in scenario well.
i hope useful.
regards,
melon chen
technet community support
Microsoft Office > Word IT Pro Discussions
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