RDP not connecting

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dear all,


have windows 2008 r2 terminal services runing & users connect ts server using rdp thin client. once in week, have strange issue ts server.


users when try connect ts server, not able connect. users connected continue work without problems. issue gets resolved automatocally after 10 - 15 minutes.


have tried checking logs bit not find in application \ system logs.


please advise issue.

sanjay mishra

hi sanjay,

did receive particular error when user tried login in rd session?

issue facing might occurs due below symptoms. might limited in number of user can connect simultaneously rd session. verify can try below listed method:

1.  to verify remote desktop enabled
2.  to verify remote desktop services "limit number of connections" policy
3.  to verify remote desktop services rdp-tcp properties
4.  to verify remote desktop services logon rights

refer kb 2477176 article (point 1) steps perform verification additional information.

in addition might issue can cause due problem kb2621440. can refer “rdp connections might fail due problem kb2621440 - ms12-020” article.

hope helps!
thanks.


Windows Server  >  Remote Desktop Services (Terminal Services)



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