Windows Server 2003 not rebooting after Windows Updates via WSUS 0x80070015

i have windows server 2003 standard edition server setup obtain it's updates wsus server. appears install updates no issue when attempts reboot server gets following error listed below , never reboots. have hard reboot complete reboot. have attached part of windowsupdate.log file review. if need more of log file can post it. attempted error code 0x80070015 on reboot error listed below nothing comes up.

2010-07-22    08:37:36:812     780    a28    au    featured notifications disabled.
2010-07-22    08:37:36:812     780    a28    au    setting au scheduled install time 2010-07-22 18:00:00
2010-07-22    08:37:36:812     780    66c    au    forced install timer expired deadline install
2010-07-22    08:37:36:812     780    66c    au    updatedownloadproperties: 0 download(s) still in progress.
2010-07-22    08:37:36:812     780    66c    au    enforcing reboot installed deadline expired update
2010-07-22    08:37:36:812     780    66c    au    found pending reboot, launching reboot ui
2010-07-22    08:37:36:812     780    66c    au    setting au scheduled install time 2010-07-22 18:00:00
2010-07-22    08:39:36:046     780    66c    au    warning: initiating reboot since no user logged on
2010-07-22    08:39:36:046     780    66c    au    au invoking rebootsystem (onrebootnow)
2010-07-22    08:39:36:046     780    66c    misc    warning: failed reboot system, hr=80070015.
2010-07-22    08:39:36:046     780    66c    au    warning: rebootsystem (initiatesystemshutdown) failed, error = 0x80070015
2010-07-22    08:39:36:046     780    66c    au    au invoking rebootsystem (onrebootretry)
2010-07-22    08:39:46:046     780    66c    au    au invoking rebootsystem (onrebootretry)
2010-07-22    08:39:46:046     780    66c    misc    warning: sus client rebooting system.
2010-07-22    08:39:56:046     780    66c    au    au invoking rebootsystem (onrebootretry)
2010-07-22    08:39:56:046     780    66c    misc    warning: sus client rebooting system.
2010-07-22    08:40:06:046     780    66c    au    au invoking rebootsystem (onrebootretry)
2010-07-22    08:40:06:046     780    66c    misc    warning: sus client rebooting system.
2010-07-22    08:40:16:046     780    66c    au    au invoking rebootsystem (onrebootretry)
2010-07-22    08:40:16:046     780    66c    misc    warning: sus client rebooting system.
2010-07-22    08:40:26:046     780    66c    au    au invoking rebootsystem (onrebootretry)

 

operating system: windows server 2003

so thank lawrence pointing me in right direction.

so first tried shutdown.exe -r -t 1 , following error came up:

the computer processing action , cannot shut down. wait until computer has finished action, , try again.(21)

so first looked @ kb article:

a terminal server running windows server 2003 stops responding during shutdown process if remote console session established on server

http://support.microsoft.com/kb/971310/en-us

that didn't work saw kb article:

you may experience abnormal shutdown on windows server 2003-based computer after windows logon screen saver starts

http://support.microsoft.com/kb/916719

that didn't work either though started searching winlogin , found great article on how windows shuts down

http://blogs.msdn.com/b/ntdebugging/archive/2007/06/09/how-windows-shuts-down.aspx

i saw line in article:

if g_freadyforshutdown not set return value error_not_ready (0x15 ). seems match windowsupdate error log on reboot: 0x80070015 and error got shutdown.exe

i took @ registry values pointed out in article:

hklm\software\microsoft\windows nt\currentversion\winlogon

i found following registry value

autoadminlogin = 1

defaultusername = removed

defaultpassword = removed

in article stats following:

disablecad (reg_dword). when set 1 gina bypass ctrl-alt-del dialog , go straight logon prompt. the system cannot shutdown when logon prompt @ console displayed .

so username , password incorrect on values think logon prompt showing maybe incorrect login or else tried autologin , bypassed the ctrl-alt-del screen . removed defaultusername , defaultpassword values then  set autoadminlogin = 0. restarted server , wow reboots no issue.

i'm going talk whoever our images windows server , have them change these values after provisioning. again thank in pointing me in right direction lawrence.

Windows Server  >  WSUS