Server 2008 R2 Enterprise Crashing Once a day


i have dell r710 server running server 2008 r2 enterprise made hardware upgrades to.  installed set of ocz pcie ssd cards , server crashes once day.  have dump log use in pinpointing source of crash.  have fully updated drivers cards. 

thank in advance.

jasong2012

microsoft (r) windows debugger version 6.2.8229.0 amd64
copyright (c) microsoft corporation. rights reserved.


loading dump file [c:\windows\minidump\051012-18486-01.dmp]
mini kernel dump file: registers , stack trace available

symbol search path is: srv*c:\localsymbols*http://msdl.microsoft.com/download/symbols
executable search path is:
windows 7 kernel version 7601 (service pack 1) mp (16 procs) free x64
product: server, suite: enterprise terminalserver singleuserts
built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
machine name:
kernel base = 0xfffff800`0164d000 psloadedmodulelist = 0xfffff800`01891670
debug session time: thu may 10 14:18:45.785 2012 (utc - 4:00)
system uptime: 0 days 18:08:13.006
loading kernel symbols
...............................................................
................................................................
..........
loading user symbols
loading unloaded module list
......
triager: not open triage file : c:\program files (x86)\windows kits\8.0\debuggers\x64\triage\oca.ini, error 2
triager: not open triage file : c:\program files (x86)\windows kits\8.0\debuggers\x64\winxp\triage.ini, error 2
*******************************************************************************
*                                                                             *
*                        bugcheck analysis                                    *
*                                                                             *
*******************************************************************************

use !analyze -v detailed debugging information.

bugcheck a, {fffff88029831000, 2, 0, fffff800016ce240}

triager: not open triage file : c:\program files (x86)\windows kits\8.0\debuggers\x64\triage\modclass.ini, error 2
caused : storport.sys ( storport!raunitstartio+37a )

followup: machineowner
---------

12: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        bugcheck analysis                                    *
*                                                                             *
*******************************************************************************

irql_not_less_or_equal (a)
attempt made access pageable (or invalid) address @ an
interrupt request level (irql) high.  usually
caused drivers using improper addresses.
if kernel debugger available stack backtrace.
arguments:
arg1: fffff88029831000, memory referenced
arg2: 0000000000000002, irql
arg3: 0000000000000000, bitfield :
                bit 0 : value 0 = read operation, 1 = write operation
                bit 3 : value 0 = not execute operation, 1 = execute operation (only on chips support level of status)
arg4: fffff800016ce240, address referenced memory

debugging details:
------------------

triager: not open triage file : c:\program files (x86)\windows kits\8.0\debuggers\x64\triage\modclass.ini, error 2

read_address: getpointerfromaddress: unable read fffff800018fb100
getulongfromaddress: unable read fffff800018fb1c0
fffff88029831000 nonpaged pool

current_irql:  2

faulting_ip:
nt!rtlcopymemorynontemporal+40
fffff800`016ce240 4c8b0c11        mov     r9,qword ptr [rcx+rdx]

customer_crash_count:  1

default_bucket_id:  win7_driver_fault_server

bugcheck_str:  0xa

process_name:  system

trap_frame:  fffff8800d445520 -- (.trap 0xfffff8800d445520)
note: trap frame not contain registers.
register values may zeroed or incorrect.
rax=0000000000001000 rbx=0000000000000000 rcx=fffff8800307f000
rdx=00000000267b2000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800016ce240 rsp=fffff8800d4456b8 rbp=0000000000000002
r8=0000000000000000  r9=0000000000000000 r10=fffffa80253837c0
r11=fffff8800d4456a0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv ei pl nz na po nc
nt!rtlcopymemorynontemporal+0x40:
fffff800`016ce240 4c8b0c11        mov     r9,qword ptr [rcx+rdx] ds:fffff880`29831000=????????????????
resetting default scope

last_control_transfer:  fffff800016cb769 fffff800016cc1c0

stack_text: 
fffff880`0d4453d8 fffff800`016cb769 : 00000000`0000000a fffff880`29831000 00000000`00000002 00000000`00000000 : nt!kebugcheckex
fffff880`0d4453e0 fffff800`016ca3e0 : fffffa80`00000001 fffff880`34bb3000 fffffa80`25375380 fffff880`29831000 : nt!kibugcheckdispatch+0x69
fffff880`0d445520 fffff800`016ce240 : fffff800`01606e08 fffff880`29831000 00000000`00000002 fffffa80`467ff170 : nt!kipagefault+0x260
fffff880`0d4456b8 fffff800`01606e08 : fffff880`29831000 00000000`00000002 fffffa80`467ff170 fffff880`014c0083 : nt!rtlcopymemorynontemporal+0x40
fffff880`0d4456c0 fffff800`01606593 : fffffa80`253837c0 fffffa80`25383700 00000000`00000000 00000000`00000000 : hal!halpdmasyncmapbuffers+0x1b0
fffff880`0d445770 fffff800`016094fb : fffffa80`47686e58 fffffa80`253837c0 fffffa80`467ff170 fffff880`014c7cbc : hal!halpdmamapscattertransfer+0xa3
fffff880`0d4457c0 fffff800`01609472 : fffffa80`47686e58 fffffa80`47686e50 00000000`00012000 00000000`00000000 : hal!halpmaptransfer+0x7b
fffff880`0d445850 fffff800`0160894f : 00000000`00000000 fffff800`01605fb9 00000000`00000000 00000000`00000012 : hal!iomaptransfer+0x8e
fffff880`0d445890 fffff800`01608afd : fffffa80`25381060 fffffa80`253837c0 00000000`00000001 fffffa80`00000000 : hal!halpallocateadaptercallback+0xc7
fffff880`0d445930 fffff800`01609156 : fffffa80`253837c0 00000000`00010000 fffffa80`25383700 00000000`00000010 : hal!iofreeadapterchannel+0x109
fffff880`0d445960 fffff800`0160871f : fffffa80`4741b180 00000000`00010000 fffffa80`253837c0 fffff880`02bd3880 : hal!halallocateadapterchannel+0x11a
fffff880`0d4459a0 fffff800`01608420 : fffff880`023fe010 fffffa80`45e209d0 fffff880`000001c0 fffff880`0d445a30 : hal!halbuildscattergatherlist+0x2f3
fffff880`0d445a10 fffff880`01395f6a : fffff880`023fe010 fffffa80`45e209d0 00000000`000001c0 fffffa80`260c1120 : hal!halgetscattergatherlist+0x44
fffff880`0d445a70 fffff880`01395af7 : 00000000`00000001 fffffa80`45e209d0 00000000`00010000 fffffa80`25384930 : storport!raunitstartio+0x37a
fffff880`0d445af0 fffff880`0139571d : 00000000`00000000 fffff880`013b3110 00000000`000c0000 00000000`00000000 : storport!raunitscsiirp+0x397
fffff880`0d445bb0 fffff880`01801445 : 00000000`00000000 00000000`00000001 fffffa80`45cfb010 0000000d`279c1000 : storport!radriverscsiirp+0x5d
fffff880`0d445bf0 fffff880`01801975 : fffffa80`260bf010 fffffa80`253847e0 00000000`00081000 fffff880`00000001 : classpnp!servicetransferrequest+0x355
fffff880`0d445c90 fffff880`011ca0af : fffffa80`47404010 00000000`00000000 fffffa80`47404170 00000000`00000000 : classpnp!classreadwrite+0xd5
fffff880`0d445ce0 fffff880`010010f8 : fffffa80`47172430 fffffa80`474041b8 00000000`00000000 fffff880`024ce180 : partmgr!pmglobaldispatch+0x9f
fffff880`0d445d10 fffff880`01014534 : fffffa80`253c48e0 00000000`00000001 fffffa80`44fe6600 00000000`00000000 : volmgrx!vmx_io_disk_extent::transfer+0xe8
fffff880`0d445d50 fffff880`01009003 : fffffa80`474ec700 fffffa80`253c6440 fffffa80`260c7490 fffffa80`474ec700 : volmgrx!vmxpmirrorwritephase1+0x44
fffff880`0d445d80 fffff880`01014945 : fffffa80`46b3ae40 00000000`00000002 fffffa80`44fe6690 fffffa80`46b3ae40 : volmgrx!vmx_overlapped_io_manager::acquireioregion+0xe3
fffff880`0d445db0 fffff880`010154b5 : fffffa80`00000100 fffffa80`260c7490 00000000`00000002 00000000`000007ff : volmgrx!vmx_io_mirror::launchwrite+0x305
fffff880`0d445e00 fffff880`010012aa : fffffa80`46b3ae40 fffffa80`472e97d0 0000000d`278c1000 fffffa80`260c1f80 : volmgrx!vmx_io_mirror::transfer+0x1d5
fffff880`0d445e30 fffff880`011df1d4 : fffffa80`25f3fb00 fffffa80`25f3f9b0 fffff880`0161c384 00000000`00000000 : volmgrx!vmxreadwrite+0x11a
fffff880`0d445ea0 fffff880`01b56108 : fffff880`02bd3120 fffffa80`260d4180 fffffa80`472e95e0 00000000`00000000 : volmgr!vmreadwrite+0x164
fffff880`0d445ee0 fffff880`0161c39a : fffff880`02bd3120 fffffa80`24f5fb50 fffff880`02bd3048 fffffa80`45725060 : volsnap!volsnapwritefilter+0xf8
fffff880`0d445f30 fffff800`016c3cb7 : fffff880`085ac720 00000000`00000000 00000000`00000000 00000000`00000000 : ntfs!ntfsstoragedrivercallout+0x16
fffff880`0d445f60 fffff800`016c3c78 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!kyswitchkernelstackcallout+0x27
fffff880`02bd2f10 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!kiswitchkernelstackcontinue


stack_command:  kb

followup_ip:
storport!raunitstartio+37a
fffff880`01395f6a 448be8          mov     r13d,eax

symbol_stack_index:  d

symbol_name:  storport!raunitstartio+37a

followup_name:  machineowner

module_name: storport

image_name:  storport.sys

debug_flr_image_timestamp:  4d79a55f

failure_bucket_id:  x64_0xa_storport!raunitstartio+37a

bucket_id:  x64_0xa_storport!raunitstartio+37a

followup: machineowner
---------

12: kd> lmvm storport
start             end                 module name
fffff880`01394000 fffff880`013f7000   storport   (pdb symbols)          c:\localsymbols\storport.pdb\3f4347ee515948c9b5f12deeda10e6dc2\storport.pdb
    loaded symbol image file: storport.sys
    mapped memory image file: c:\localsymbols\storport.sys\4d79a55f63000\storport.sys
    image path: storport.sys
    image name: storport.sys
    timestamp:        thu mar 10 23:30:23 2011 (4d79a55f)
    checksum:         000309fa
    imagesize:        00063000
    file version:     6.1.7601.17577
    product version:  6.1.7601.17577
    file flags:       0 (mask 3f)
    file os:          40004 nt win32
    file type:        3.7 driver
    file date:        00000000.00000000
    translations:     0000.04b0
    companyname:      microsoft corporation
    productname:      microsoft® windows® operating system
    internalname:     storport.sys
    originalfilename: storport.sys
    productversion:   6.1.7601.17577
    fileversion:      6.1.7601.17577 (win7sp1_gdr.110310-1504)
    filedescription:  microsoft storage port driver
    legalcopyright:   © microsoft corporation. rights reserved.

hello,


myx’s suggestions good. best solution fix problem debug crashed system dump. unfortunately, debugging beyond can in forum. suggestion contact microsoft customer service , support (css) via telephone dedicated support professional can assist request. please advised contacting phone support charged call.


obtain phone numbers specific technology request please take @ web site listed below:
http://support.microsoft.com/contactus


if outside please see microsoft worldwide home regional support phone numbers.
http://www.microsoft.com/worldwide/


thanks
zhang



Windows Server  >  Windows Server General Forum



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