Some WSUS clients failed to connect WSUS server: winhttp have no prxoy configuration, but client is using proxy to connect.


in our environment, have arround 300 servers in datacenter site , 1 wsus managing patches them. however, after enabled gpo, wsus can detect arround 210 servers in total. there 100 servers missing wsus.

wsus can reached or without proxy. if proxy enabled , wsus should added bypass list.

in winhttp don't have proxy configured. however, in logs file, client still using proxy server without bypass settings connect wsus. have checked everywhere, cannot find out proxy settings come from.

when manually add proxy server , bypass list winhttp, client fine. once reset winhttp, stop working again.

by way, have wpad in our envrionment applied through our dns. have unticked auto-detect box on ie settings.

please advise.

logs file:

2012-02-23    15:46:59:930    1180    1b28    misc    ===========  logging initialized (build: 7.4.7600.226, tz: +1100)  ===========
2012-02-23    15:46:59:931    1180    1b28    misc      = process: c:\windows\system32\svchost.exe
2012-02-23    15:46:59:931    1180    1b28    misc      = module: c:\windows\system32\wuaueng.dll
2012-02-23    15:46:59:930    1180    1b28    service    *************
2012-02-23    15:46:59:931    1180    1b28    service    ** start **  service: service startup
2012-02-23    15:46:59:931    1180    1b28    service    *********
2012-02-23    15:46:59:933    1180    1b28    agent      * wu client version 7.4.7600.226
2012-02-23    15:46:59:933    1180    1b28    agent      * base directory: c:\windows\softwaredistribution
2012-02-23    15:46:59:934    1180    1b28    agent      * access type: no proxy
2012-02-23    15:46:59:935    1180    1b28    agent      * network state: connected
2012-02-23    15:47:00:377    1180    1b28    dtastor    default service au {00000000-0000-0000-0000-000000000000}
2012-02-23    15:47:00:386    1180    1b28    dtastor    default service au {9482f4b4-e343-43b6-b170-9a65bc822c77}
2012-02-23    15:47:00:392    1180    1b28    agent    warning: failed access auth cab, fatal error 0x80070003
2012-02-23    15:47:00:392    1180    1b28    agent    warning: invalid service in backup data store; cleaning
2012-02-23    15:47:00:392    1180    1b28    agent    warning: failed add , register service 7971f918-a847-4430-9279-4a52d1efe18d data store 0x80240031
2012-02-23    15:47:00:392    1180    1b28    agent    warning: default service recovery: attempting add pending registration service 7971f918-a847-4430-9279-4a52d1efe18d data store
2012-02-23    15:47:18:864    1180    1450    report    cwerreporter::init succeeded
2012-02-23    15:47:18:864    1180    1450    agent    ***********  agent: initializing windows update agent  ***********
2012-02-23    15:47:18:866    1180    1450    agent    ***********  agent: initializing global settings cache  ***********
2012-02-23    15:47:18:866    1180    1450    agent      * wsus server: http://syd01sus01:8530
2012-02-23    15:47:18:866    1180    1450    agent      * wsus status server: http://syd01sus01:8530
2012-02-23    15:47:18:866    1180    1450    agent      * target group: (unassigned computers)
2012-02-23    15:47:18:866    1180    1450    agent      * windows update access disabled: no
2012-02-23    15:47:18:873    1180    1450    dnldmgr    download manager restoring 0 downloads
2012-02-23    15:47:18:874    1180    1450    au    ###########  au: initializing automatic updates  ###########
2012-02-23    15:47:18:874    1180    1450    au      # wsus server: http://syd01sus01:8530
2012-02-23    15:47:18:874    1180    1450    au      # detection frequency: 22
2012-02-23    15:47:18:874    1180    1450    au      # approval type: pre-install notify (policy)
2012-02-23    15:47:18:874    1180    1450    au      # auto-install minor updates: no (user preference)
2012-02-23    15:47:18:874    1180    1450    au      # display featured software notifications (user preference)
2012-02-23    15:47:19:085    1180    1b28    report    ***********  report: initializing static reporting data  ***********
2012-02-23    15:47:19:085    1180    1b28    report      * os version = 6.1.7600.0.0.196626
2012-02-23    15:47:19:085    1180    1b28    report      * os product type = 0x0000000a
2012-02-23    15:47:19:099    1180    1b28    report      * computer brand = vmware, inc.
2012-02-23    15:47:19:099    1180    1b28    report      * computer model = vmware virtual platform
2012-02-23    15:47:19:102    1180    1b28    report      * bios revision = 6.00
2012-02-23    15:47:19:102    1180    1b28    report      * bios name = phoenixbios 4.0 release 6.0     
2012-02-23    15:47:19:102    1180    1b28    report      * bios release date = 2009-09-22t00:00:00
2012-02-23    15:47:19:102    1180    1b28    report      * locale id = 3081
2012-02-23    15:47:19:104    1180    1450    au    successfully wrote event au health state:0
2012-02-23    15:47:19:104    1180    1450    au    initializing featured updates
2012-02-23    15:47:19:104    1180    1450    au    found 0 cached featured updates
2012-02-23    15:47:19:104    1180    1450    au    successfully wrote event au health state:0
2012-02-23    15:47:19:107    1180    1450    au    successfully wrote event au health state:0
2012-02-23    15:47:19:107    1180    1450    au    au finished delayed initialization
2012-02-23    15:47:19:107    1180    1450    au    triggering au detection through detectnow api
2012-02-23    15:47:19:107    1180    1450    au    triggering online detection (non-interactive)
2012-02-23    15:47:19:107    1180    1b28    au    #############
2012-02-23    15:47:19:107    1180    1b28    au    ## start ##  au: search updates
2012-02-23    15:47:19:107    1180    1b28    au    #########
2012-02-23    15:47:19:109    1180    1b28    au    <<## submitted ## au: search updates [callid = {482274b2-5670-44f1-a606-454c5098c701}]
2012-02-23    15:47:19:110    1180    1b1c    agent    *************
2012-02-23    15:47:19:110    1180    1b1c    agent    ** start **  agent: finding updates [callerid = automaticupdates]
2012-02-23    15:47:19:110    1180    1b1c    agent    *********
2012-02-23    15:47:19:110    1180    1b1c    agent      * online = yes; ignore download priority = no
2012-02-23    15:47:19:110    1180    1b1c    agent      * criteria = "isinstalled=0 , deploymentaction='installation' or ispresent=1 , deploymentaction='uninstallation' or isinstalled=1 , deploymentaction='installation' , rebootrequired=1 or isinstalled=0 , deploymentaction='uninstallation' , rebootrequired=1"
2012-02-23    15:47:19:110    1180    1b1c    agent      * serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7} managed
2012-02-23    15:47:19:110    1180    1b1c    agent      * search scope = {machine}
2012-02-23    15:47:19:110    1180    1b1c    setup    checking agent selfupdate
2012-02-23    15:47:19:111    1180    1b1c    setup    client version: core: 7.4.7600.226  aux: 7.4.7600.226
2012-02-23    15:49:18:976    1180    1b1c    misc    warning: sendrequest failed hr = 80072ee2. proxy list used: <syd01fpx:8080> bypass list used : <(null)> auth schemes used : <>
2012-02-23    15:49:18:977    1180    1b1c    misc    warning: winhttp: sendrequestusingproxy failed <http://syd01sus01:8530/selfupdate/wuident.cab>. error 0x80072ee2
2012-02-23    15:49:18:977    1180    1b1c    misc    warning: winhttp: sendrequesttoserverforfileinformation makerequest failed. error 0x80072ee2
2012-02-23    15:49:18:977    1180    1b1c    misc    warning: winhttp: sendrequesttoserverforfileinformation failed 0x80072ee2
2012-02-23    15:49:18:977    1180    1b1c    misc    warning: winhttp: shouldfilebedownloaded failed 0x80072ee2
2012-02-23    15:51:18:943    1180    1b1c    misc    warning: sendrequest failed hr = 80072ee2. proxy list used: <syd01fpx:8080> bypass list used : <(null)> auth schemes used : <>
2012-02-23    15:51:18:943    1180    1b1c    misc    warning: winhttp: sendrequestusingproxy failed <http://syd01sus01:8530/selfupdate/wuident.cab>. error 0x80072ee2
2012-02-23    15:51:18:943    1180    1b1c    misc    warning: winhttp: sendrequesttoserverforfileinformation makerequest failed. error 0x80072ee2
2012-02-23    15:51:18:943    1180    1b1c    misc    warning: winhttp: sendrequesttoserverforfileinformation failed 0x80072ee2
2012-02-23    15:51:18:943    1180    1b1c    misc    warning: winhttp: shouldfilebedownloaded failed 0x80072ee2
2012-02-23    15:53:18:950    1180    1b1c    misc    warning: sendrequest failed hr = 80072ee2. proxy list used: <syd01fpx:8080> bypass list used : <(null)> auth schemes used : <>
2012-02-23    15:53:18:950    1180    1b1c    misc    warning: winhttp: sendrequestusingproxy failed <http://syd01sus01:8530/selfupdate/wuident.cab>. error 0x80072ee2
2012-02-23    15:53:18:950    1180    1b1c    misc    warning: winhttp: sendrequesttoserverforfileinformation makerequest failed. error 0x80072ee2
2012-02-23    15:53:18:950    1180    1b1c    misc    warning: winhttp: sendrequesttoserverforfileinformation failed 0x80072ee2
2012-02-23    15:53:18:950    1180    1b1c    misc    warning: winhttp: shouldfilebedownloaded failed 0x80072ee2
2012-02-23    15:55:18:957    1180    1b1c    misc    warning: sendrequest failed hr = 80072ee2. proxy list used: <syd01fpx:8080> bypass list used : <(null)> auth schemes used : <>
2012-02-23    15:55:18:957    1180    1b1c    misc    warning: winhttp: sendrequestusingproxy failed <http://syd01sus01:8530/selfupdate/wuident.cab>. error 0x80072ee2
2012-02-23    15:55:18:957    1180    1b1c    misc    warning: winhttp: sendrequesttoserverforfileinformation makerequest failed. error 0x80072ee2
2012-02-23    15:55:18:957    1180    1b1c    misc    warning: winhttp: sendrequesttoserverforfileinformation failed 0x80072ee2
2012-02-23    15:55:18:957    1180    1b1c    misc    warning: winhttp: shouldfilebedownloaded failed 0x80072ee2
2012-02-23    15:55:18:957    1180    1b1c    misc    warning: downloadfileinternal failed http://syd01sus01:8530/selfupdate/wuident.cab: error 0x80072ee2
2012-02-23    15:55:18:957    1180    1b1c    setup    warning: selfupdate check failed download package information, error = 0x80072ee2
2012-02-23    15:55:18:957    1180    1b1c    setup    fatal: selfupdate check failed, err = 0x80072ee2
2012-02-23    15:55:18:957    1180    1b1c    agent      * warning: skipping scan, self-update check returned 0x80072ee2
2012-02-23    15:55:19:004    1180    1b1c    agent      * warning: exit code = 0x80072ee2
2012-02-23    15:55:19:004    1180    1b1c    agent    *********
2012-02-23    15:55:19:004    1180    1b1c    agent    **  end  **  agent: finding updates [callerid = automaticupdates]
2012-02-23    15:55:19:004    1180    1b1c    agent    *************
2012-02-23    15:55:19:004    1180    1b1c    agent    warning: wu client failed searching update error 0x80072ee2
2012-02-23    15:55:19:004    1180    1b1c    report    cwerreporter finishing event handling. (00000000)
2012-02-23    15:55:19:004    1180    155c    au    >>##  resumed  ## au: search updates [callid = {482274b2-5670-44f1-a606-454c5098c701}]
2012-02-23    15:55:19:004    1180    155c    au      # warning: search callback failed, result = 0x80072ee2
2012-02-23    15:55:19:004    1180    155c    au      # warning: failed find updates error code 80072ee2
2012-02-23    15:55:19:004    1180    155c    au    #########
2012-02-23    15:55:19:004    1180    155c    au    ##  end  ##  au: search updates [callid = {482274b2-5670-44f1-a606-454c5098c701}]
2012-02-23    15:55:19:004    1180    155c    au    #############
2012-02-23    15:55:19:019    1180    155c    au    successfully wrote event au health state:0
2012-02-23    15:55:19:019    1180    155c    au    au setting next detection timeout 2012-02-23 09:55:19
2012-02-23    15:55:19:019    1180    155c    au    successfully wrote event au health state:0
2012-02-23    15:55:19:019    1180    155c    au    successfully wrote event au health state:0
2012-02-23    15:55:23:957    1180    1b1c    report    report event: {b8675ab9-f58e-4065-9880-11320cdadfa2}    2012-02-23 15:55:18:957+1100    1    148    101    {d67661eb-2423-451d-bf5d-13199e37df28}    1    80072ee2    selfupdate    failure    software synchronization    windows update client failed detect error 0x80072ee2.
2012-02-23    15:55:24:004    1180    1b1c    report    cwerreporter::handleevents - wer report upload completed status 0x8
2012-02-23    15:55:24:004    1180    1b1c    report    wer report sent: 7.4.7600.226 0x80072ee2 d67661eb-2423-451d-bf5d-13199e37df28 scan 101 managed
2012-02-23    15:55:24:004    1180    1b1c    report    cwerreporter finishing event handling. (00000000)
2012-02-23    15:58:41:959    1180    1b1c    misc    warning: sendrequest failed hr = 80072ee2. proxy list used: <syd01fpx:8080> bypass list used : <(null)> auth schemes used : <>
2012-02-23    15:58:41:959    1180    1b1c    pt      + last proxy send request failed hr = 0x80072ee2, http status code = 0
2012-02-23    15:58:41:959    1180    1b1c    pt      + caller provided proxy = no
2012-02-23    15:58:41:959    1180    1b1c    pt      + proxy list used = syd01fpx:8080
2012-02-23    15:58:41:959    1180    1b1c    pt      + bypass list used = <null>
2012-02-23    15:58:41:959    1180    1b1c    pt      + caller provided credentials = no
2012-02-23    15:58:41:959    1180    1b1c    pt      + impersonate flags = 0
2012-02-23    15:58:41:959    1180    1b1c    pt      + possible authorization schemes used =
2012-02-23    15:58:41:959    1180    1b1c    pt    warning: getconfig failure, error = 0x80072ee2, soap client error = 5, soap error code = 0, http status code = 200
2012-02-23    15:58:41:959    1180    1b1c    pt    warning: pterror: 0x80072ee2
2012-02-23    15:58:41:959    1180    1b1c    pt    warning: getconfig_withrecovery failed: 0x80072ee2
2012-02-23    15:58:41:959    1180    1b1c    pt    warning: refreshconfig failed: 0x80072ee2
2012-02-23    15:58:41:959    1180    1b1c    pt    warning: refreshptstate failed: 0x80072ee2
2012-02-23    15:58:41:959    1180    1b1c    pt    warning: pterror: 0x80072ee2
2012-02-23    15:58:41:959    1180    1b1c    report    warning: reporter failed upload events hr = 80072ee2.


wsus can reached or without proxy.
suggest not using proxy.
if proxy enabled , wsus should added bypass list.
but, can see log entry, not happening.
2012-02-23 15:49:18:976 1180 1b1c misc warning: sendrequest failed hr = 80072ee2. proxy list used: <8080>bypass list used : <(null)> auth schemes used : <></8080><//8080>
in winhttp don't have proxy configured. however, in logs file, client still using proxy server without bypass settings connect wsus.
means else setting values -- incorrectly.
i have checked everywhere, cannot find out proxy settings come from.
well, that's 1 thing cannot in forum, because not have access network.
when manually add proxy server , bypass list winhttp, client fine. once reset winhttp, stop working again.
so, key find out overriding manual configurations. yes?
by way, have wpad in our envrionment applied through our dns. have unticked auto-detect box on ie settings.

the ie settings irrelevant winhttp.

and more likely, wpad settings causing problem. suggest starting there.


lawrence garvin, m.s., mcitp:ea, mcdba, mcsa
principal/cto, onsite technology solutions, houston, texas
microsoft mvp - software distribution (2005-2012)
mvp profile: http://mvp.support.microsoft.com/profile/lawrence.garvin



Windows Server  >  WSUS



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