Update driver on print server - shouldn't clients get it?


we having issue kyocera driver.  we started getting new models of of these kyocera copiers, , newer version of same driver.  the new copiers different.  the driver version went 5.x 6.x  we discovered 2 don't work on same print server.  some departments of sudden can't print.  the error "can't connect printer".  as if there no driver.

on print server updated driver our printer here in department.  i didn't update existing printer (properties>advanced tab>new driver), instead deleted printer, recreated it, , used new driver when recreated it.  that worked here in dept.  it not work in other departments.  a day later still have old driver.  rebooting nothing.  i got new driver within 3 minutes of updating on server.

seems rights issue.  i give them "manage printer" rights.  still don't download new driver.  but... can of sudden print - old driver!  makes no sense.

under normal circumstances, shouldn't new driver whenever update on server?


typically clients not request the new driver until next time perform print task.

what operating system on print server , on client machines?

if server 2008 or greater, print driver package aware?  can see in printmanagement.

are admin on own machine?  users not in admins on machines?


alan morris windows printing team



Windows Server  >  Print/Fax



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