Getting error while connecting to the windows terminal server 2008 R2 during first connection

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hi team,

we facing peculiar issue in if trying remote connect terminal server during 1st time alone getting error " computer cannot cannot remote computer". if try again connection getting established. issue occurring while trying connect terminal server client pc's. guess issue should terminal server side. assistance appreciated on this. 

details:

terminal server: windows server 2008 r2

machine virtual machine

screenshot of error message attached

if trying remote connect terminal server during 1st time alone getting error " computer cannot cannot remote computer". if try again connection getting established. issue occurring while trying connect terminal server client pc's.

hi,

is rds farm configured or single remote desktop server setup?

i suggest check event logs terminal , remote desktop services logs find more clues under

event viewer -> applications , services logs\ microsoft\ windows.

in addition, please patch system, keep network drivers date, , disable third party applications 1 one test.

best regards,

amy

please remember mark replies answers if help.
if have feedback technet subscriber support, contact tnmff@microsoft.com.




Windows Server  >  Remote Desktop Services (Terminal Services)



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