Users having issues printing PDFs with RDApp

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hi all,

a handful of our users here @ office (the 3 or out-of-domain workstations) having issues printing medical billing program use. actual printing fine, when pdf writer selected, prints physical printer instead. writer in question cute pdf , adobe acrobat.

this happened me when tried using remote desktop app computer (in domain) has since stopped.

hi,

regarding issue, please refer following suggestions:

1. try log server physically administrator , lock computer using ctrl+alt+del test.

2. third party applications may encounter compatibility issues in multi-user environment. please try re-install applications under rd-install mode.

article reference:

install programs on rd session host server

https://technet.microsoft.com/en-us/library/cc742815.aspx

besides, since issue more related cute pdf , adobe acrobat. please contact cute pdf , adobe acrobat support. believe better assistance there.

best regards,

alvin wang

please remember mark replies answers if , un-mark them if provide no help. if have feedback technet subscriber support, contact tnmff@microsoft.com.




Windows Server  >  Security



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