Regarding to Windows 2008 on X1600 storage was unexpectedly rebooted message

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1 of customer have problem x1600 storage

server have unexpectedly rebooted. , make dump debug dump file , attached details

please let me know cause rebooting..

++++++++++++++debugging details:++++++++++++++

not read faulting driver name read_address: fffffa80fffffff1 faulting_ip: srv!srvsessionlastusecompare+0 fffff8800b419390 8079f200 cmp byte ptr [rcx-0eh],0 mm_internal_code: 5 customer_crash_count: 1 default_bucket_id: win7_driver_fault_server bugcheck_str: 0x50 process_name: system current_irql: 0 analysis_version: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre trap_frame: fffff880021a58e0 -- (.trap 0xfffff880021a58e0) note: trap frame not contain registers. register values may zeroed or incorrect. rax=fffff8800b419390 rbx=0000000000000000 rcx=fffffa80ffffffff rdx=fffff880021a5bb0 rsi=0000000000000000 rdi=0000000000000000 rip=fffff8800b419390 rsp=fffff880021a5a78 rbp=0000000000000100 r8=0000000000000000 r9=0000000000000000 r10=fffffa8007801010 r11=fffff880021a5b78 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv ei ng nz na po nc srv!srvsessionlastusecompare: fffff8800b419390 8079f200 cmp byte ptr [rcx-0eh],0 ds:fffffa80fffffff1=?? resetting default scope last_control_transfer: fffff80001889189 fffff8000186e580 stack_text: fffff880021a5788 fffff80001889189 : 0000000000000050 fffffa80fffffff1 0000000000000000 fffff880021a58e0 : nt!kebugcheckex fffff880021a5790 fffff8000186c66e : 0000000000000000 fffffa80fffffff1 0000000000000000 0000000000000034 : nt!mmaccessfault+0x71a fffff880021a58e0 fffff8800b419390 : fffff8800b415bba fffff800019fe600 fffff800019a587c fffff8800b419390 : nt!kipagefault+0x16e fffff880021a5a78 fffff8800b415bba : fffff800019fe600 fffff800019a587c fffff8800b419390 fffff880021a5bb0 : srv!srvsessionlastusecompare fffff880021a5a80 fffff8800b415c92 : fffffa8007801010 fffffa8007801010 fffff880021a5b78 fffff88000000000 : srv!rfsptableenumerate+0x9a fffff880021a5ae0 fffff8800b45650c : fffffa8000000000 fffffa80075f3200 fffff880021a5bb0 0000000000000001 : srv!rfstableenumerate+0x62 fffff880021a5b40 fffff8800b456175 : fffffa80077c8600 00000000000000c9 fffffa8004d89b00 fffffa80075f3200 : srv!updatesessionlastusetime+0x2c fffff880021a5b70 fffff8800b415940 : fffffa8007707490 fffff88000c019b9 fffffa8009c6a720 0000000000000000 : srv!scavengeralgorithm+0x165 fffff880021a5c40 fffff80001b6a743 : fffffa8007707490 fffff80001a14658 fffff80001e04480 fffffa8004d89b60 : srv!scavengerthread+0x60 fffff880021a5c80 fffff8000187b981 : fffff80001a14600 fffff80001dec9b0 fffff80001a14658 fffffa8004d89b60 : nt!iopprocessworkitem+0x23 fffff880021a5cb0 fffff80001b12336 : 0000000000000000 fffffa8004d89b60 0000000000000080 fffffa8004d7b5f0 : nt!expworkerthread+0x111 fffff880021a5d40 fffff8000184b106 : fffff88001f3c180 fffffa8004d89b60 fffff88001f470c0 0000000000000000 : nt!pspsystemthreadstartup+0x5a fffff880021a5d80 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!kxstartsystemthread+0x16 stack_command: kb followup_ip: srv!srvsessionlastusecompare+0 fffff8800b419390 8079f200 cmp byte ptr [rcx-0eh],0 symbol_stack_index: 3 symbol_name: srv!srvsessionlastusecompare+0 followup_name: machineowner module_name: srv image_name: srv.sys debug_flr_image_timestamp: 4c202c27 image_version: 6.1.7600.16619 failure_bucket_id: x64_0x50_srv!srvsessionlastusecompare+0 bucket_id: x64_0x50_srv!srvsessionlastusecompare+0 analysis_source: km failure_id_hash_string: km:x64_0x50_srv!srvsessionlastusecompare+0 failure_id_hash: {f6b4f8fa-0c31-bc2e-ed7e-c4ae16ee2369} followup: machineowner ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

---------system info---------------------------------------------------------------- os name: microsoft windows storage server 2008 r2 standard os version: 6.1.7600 n/a build 7600 os manufacturer: microsoft corporation os configuration: standalone server os build type: multiprocessor free system model: proliant se1220 system type: x64-based pc processor(s): 1 processor(s) installed.


all updates done ? driver firmware

regards, philippe

don't forget mark answer or vote helpful identify information. ( linkedin endorsement never hurt :o) )

answer interesting question ? create wiki article it!



Windows Server  >  Windows Server General Forum



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