Access to a computer

my relative has set new microsoft account talk talk email address when there recent hacking problem talk talk. microsoft account did not appear register @ time can't computer. set email account can't computer don't have password. talk talk 1 not accepted. please. have applied new password twice don't have enough information one.

thanks

mike waring

hi,

according description, understanding it’s failed log on computer microsoft account.

>i set email account can't computer don't have password.
whether password lost/forgotten, or prompts error after entering password.

set new account, need enter system first account has admin permission. if microsoft account 1 account has admin permission, need recover password first.

access below link to reset the password of microsoft account: 
http://go.microsoft.com/fwlink/p/?linkid=242000

above suggestions reference. besides, forum windows server 2012 essentials system, more problem microsoft account, recommend post on microsoft community forum official support:
http://answers.microsoft.com/en-us/windows/forum/security?sort=lastreplydate&dir=desc&tab=threads&status=all&threadtype=all&tm=1446089163684 

best regards,
eve wang

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